Shipping Policy

Shipping Information

Our shipping and processing charges are designed to cover the costs of processing your order, handling and packing the products you purchase, delivering them to you, and related overhead.

Shipping Methods and Delivery Times:

Most purchases, except those requiring delivery by freight carrier, are shipped from our Distribution Center via UPS, FedEx, or USPS. These typically arrive within seven business days of order receipt.
In the event of a delay, we will notify you by email or mail. Items ordered together may not arrive in the same box.
Items delivered to U.S. Territories are shipped via Parcel Post. We use Parcel Post to ship to PO Boxes, APO, or FPO addresses.
Some heavy or oversized items cannot be shipped outside the 48 contiguous states. For questions, please contact our Customer Service department at r.jones@theslabvault.com.

Order Processing Times & Tax:

We ship orders during standard business hours, Monday - Friday. All transit times are calculated in business days (Sat-Sun and Holidays do not apply).
Orders received before 12:00 PM PST are usually processed the same business day. It may take 2-3 business days to ship your order.
Orders placed on weekends or national holidays will be processed the next business day.
State and Local Sales tax may apply.

Order Cancellations:

We cannot guarantee that order cancellations made via email will be processed in time.
Customers will be charged an additional $10 SHIPPING FEE for any refused or undelivered shipment due to incorrect addresses entered on the order form. Any shipment that needs to be re-shipped will incur the same shipping charges as the original order.

USPS Transit Time:

All packages will be shipped Ground Advantage via the United States Post Office, usually delivered in 3-5 business days from the day your order is shipped from our warehouse. This service is delivered by the United States Post Office. We do not guarantee transit times for this service.

Expedited Shipping Times:

We offer Priority shipping for most items.
- USPS Priority: Please allow the full processing time required to ship from the warehouse (specified on each product page), plus 1-3 business day in transit for delivery.This service is delivered by the United States Post Office. We do not guarantee transit times for this service.

Feel free to let us know if you need any further assistance!

Privacy Policy

Theslabvault.com, managed by The Slab Vault LLC, is dedicated to protecting your privacy and responsibly handling the information you provide us. This Privacy Policy details our methods for collecting, utilizing, and securing your data. By accessing our website, you consent to the stipulations of this policy.

Commitment to Privacy Standards

We comply with the Direct Marketing Association's "Privacy Promise to American Consumers," which guarantees transparency and consideration for your preferences concerning your personal information.

Information Collection

Our website collects a variety of information during your interactions, such as during purchases, service subscriptions, or promotional activities. This may encompass personal details, contact information, and transactional data. Although submission of this information is optional, some services may not be accessible without the provision of the required details.

Information Use

The information you provide is used for internal purposes, including order processing, analyzing user preferences, and communicating pertinent offers and updates. Additionally, we may share your information with reliable partners to improve your experience and deliver customized products and services.

Disclosure of Information

While precautions are taken to safeguard your information, disclosure may occur when required to fulfill legal obligations or to defend the rights and safety of our users, The Slab Vault LLC, or third parties. Nevertheless, the security of information transmitted to or from our website cannot be assured, and any such transmission is at your own risk.

Managing Your Information

You have the right to update or correct your information at any time. To do so, please contact us using the provided contact details. While we make every effort to promptly process such requests, please allow reasonable time for updates to take effect.

Protection of Children’s Privacy

Our website is intended for general audiences, and we do not knowingly collect information from individuals under the age of 13. Parents or guardians should supervise their children’s online activities and utilize parental controls as needed.

We use cookies to enhance your browsing experience and gather information about site usage. You may choose to disable cookies through your browser settings, although this may impact certain website features.

Security

We employ industry-standard security measures to protect your information; however, we cannot guarantee absolute security. Please safeguard your login credentials and exercise caution when sharing personal information online.

Third-Party Links

Our website may contain links to third-party sites with separate privacy policies. We are not responsible for the content or practices of these sites and encourage you to review their policies before providing any personal information.

Policy Changes

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.

Limitation of Liability

While we endeavor to preserve the accuracy and integrity of your information, we cannot assure that errors, omissions, or security breaches will never happen. By utilizing our website, you recognize and agree to the inherent risks involved with digital interactions and concur that The Slab Vault LLC and its affiliates are not responsible for any damages arising from such occurrences.

Feedback

We value your feedback and encourage you to reach out to us with any questions or concerns regarding our privacy policies.

Return & Cancellation Policy

Return Policy

The Slab Vault LLC, accessible at theslabvault.com, accepts returns solely in cases where an incorrect item was delivered. Valid proof and additional details may be required. The incorrect item must be returned to The Slab Vault LLC and confirmed before a refund is issued or the correct item is dispatched. Due to the nature of the products sold, The Slab Vault LLC does not accept returns for any reasons other than the one mentioned above.

Cancellation Policy

Any Cancellation requests are accepted at our discretion and not guaranteed.